Privacy Policy

PRIVACY POLICY

Salman Ashraf Dev Studio is operated by Salman Ashraf. This Privacy Policy explains how we collect, use, and protect information when visitors use our website or when merchants use our apps and services.

  1. Information We Collect

We may collect the following types of information:

  • Name
  • Email address
  • Phone number
  • Business name
  • Store information
  • Shopify store details
  • Order and customer-related data required for app functionality
  • Communication details submitted through contact forms
  • Technical information, such as browser, device, and website usage data
  1. How We Use Information

We use the collected information to:

  • Provide website and app services
  • Respond to inquiries
  • Build and improve Shopify apps
  • Provide customer support
  • Send order, automation, and notification messages where applicable
  • Maintain logs for troubleshooting and reporting
  • Improve security and performance
  • Comply with legal and platform requirements
  1. Shopify Store Data

If a merchant installs or uses one of our Shopify apps, the app may access store data required for its features. This may include order data, product data, customer data, payment method information, inventory-related data, and message logs.

We only use this data to provide the app’s intended functionality.

  1. WhatsApp and Communication Data

Some services may use WhatsApp or messaging APIs to send customer notifications, order updates, abandoned cart messages, restock alerts, or marketing messages where the merchant has enabled those features.

Merchants are responsible for ensuring that customers have provided proper consent where required.

  1. Data Sharing

We do not sell personal data. We may share data only when required to provide services, comply with legal obligations, or connect with approved third-party platforms such as Shopify, Meta/WhatsApp, hosting providers, analytics tools, or communication APIs.

  1. Data Security

We take reasonable steps to protect data from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

  1. Data Retention

We retain information only as long as necessary to provide services, maintain records, comply with legal obligations, or support app functionality.

  1. User Rights

Users may contact us to request access, correction, or deletion of their personal information, subject to legal and operational requirements.

  1. Third-Party Links

Our website or apps may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties.

  1. Contact

For privacy-related questions, contact us:

Business Name:
Salman Ashraf Dev Studio

Operated By:
Salman Ashraf

Email:
support@salmanashrafdevstudio.com

Address:
Shalamar Town Lahore